Privacy Policy
Effective Date: 03/12/2024 Company: CHAT AI PTE. LTD.
This Privacy Policy describes how CHAT AI PTE. LTD. (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you use our websites, products, and services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a) Information You Provide
- Name, email address, phone number
- Company name and role (if applicable)
- Account login details
- Billing and payment information
- Chat messages and feedback you submit
b) Information We Collect Automatically
- IP address and browser type
- Device and operating system
- Pages visited and time spent
- Cookies and usage data
2. How We Use Your Information
We use your data to:
- Provide and improve our AI chat services
- Manage your account and subscriptions
- Respond to customer support inquiries
- Send updates and notifications
- Analyze usage and optimize user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
We may share information with:
- Trusted third-party service providers (e.g., hosting, payment, analytics)
- Legal or regulatory authorities when required by law
- Business partners in case of merger, acquisition, or asset transfer
All third parties are bound by confidentiality and data protection obligations.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Store login sessions
- Remember user preferences
- Track analytics for improvements
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Retention
We retain personal data only as long as necessary for:
- Providing the Services
- Legal or regulatory requirements
- Business continuity and dispute resolution
6. Data Security
We apply industry-standard security measures to protect your data.
However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for processing
- Lodge a complaint with a data authority
To exercise these rights, please contact us at support@aichattech.cloud.
8. Third-Party Services
Our Services may link to third-party platforms.
We are not responsible for the privacy practices of those platforms.
9. Children’s Privacy
Our Services are not directed at children under the age of 13.
We do not knowingly collect personal data from children without parental consent.
10. International Transfers
If you are located outside of Singapore, your data may be transferred and processed in other countries.
By using our Services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new effective date.
Continued use of our Services implies acceptance of the updated terms.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
CHAT AI PTE. LTD.
[Insert Company Address]
📧 Email: support@aichattech.cloud
📞 Phone: [Insert Phone Number]